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HR chatbot for your team Stop answering the same HR questions.

An HR chatbot that answers your staff from the handbook and your HR system, at any hour, and opens a ticket for HR when a person has to decide.

Best forGrowing teams whose HR or operations people answer the same policy questions every week.

Start free →How it's built

ExampleHub answers Northwind's staff from the HR handbook and the HR system, and when something needs a person to decide, it opens a ticket for HR instead of guessing.

STARTvisitor messageKSKnowledge SearchsearchCMChat ModelanswerCConditionintentanswerticketTCTool Callget_leave_balanceCMChat ModelanswerHHHuman Handoffhandoff

Each step lights as the agent runs it.

NWHub · Northwind intranetEmployees only
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How it's built

What it knows, what it can do, and the steps it follows.

The same three parts make every chatbot, set up in the dashboard without code: knowledge you add, tools you switch on or connect, and a customer flow you draw in the visual editor.

01

Knowledge

Policies and how-tos come from these. Each agent's knowledge is its own, so the HR handbook never reaches your customers' chatbot.

  • HR handbook.pdfPDF · 86 passages
  • Expense policy.pdfPDF · 19 passages
  • IT setup.mdMarkdown · 23 passages
02

Tools

Put it in your intranet with one script tag, or in Slack, where your team already asks.

Your APIReads the employee's own leave balance from your HR system.get_leave_balance
Hand-off to a ticketAn action of yours as the hand-off: the request becomes a ticket in your help desk, with the transcript.create_ticket
03

Workflow

The customer flow, drawn in the visual editor: a condition reads what the visitor wants, and each scenario has its own path. A question none of them takes is answered from the knowledge.

Before you set it up

What people ask about an internal HR assistant.

What does an internal HR assistant cost?

You can try it on the free Hobby plan, with 50 answer credits a month and no card. Pro, at $29 a month, gives 7,000 credits, about 7,000 answers on the default model, GPT-6 Luna, and Business, at $49, gives 20,000. An answer that calls a tool uses a little more, since the model reads what the tool returned, and a long conversation uses more per answer.

What do I need to set it up?

Your handbook and policies as files, an action that reads from your HR system's API, and a hand-off that opens a ticket in your help desk. Put it in your intranet with one script tag, or in Slack, where your team already asks.

What can't it do?

It reads only what its actions return, and decides nothing itself: anything that needs a person becomes a ticket, with the transcript. In a Slack channel, where several people read, it keeps no memory of individuals.

Further reading
More use cases
Customer supportOrders and returnsSubscriptionsBookingsLeads and quotesIn-app assistantIt can be anything →