ChatFrom pricing
ChatFrom has three monthly plans: the free Hobby plan with 50 answer credits, Pro at $29 with 7,000, and Business at $49 with 20,000. One credit is $0.001 of AI model cost, so a plan's number of answers depends on the model: Pro gives about 7,000 answers a month on the default, GPT-6 Luna, and about 1,400 on the dearest, Claude Sonnet 5.5. There is no fee per conversation or resolution, and no minimum term.
Last updated 24 October 2026
What does each plan include?
Every plan has knowledge, tools, workflows, every channel and every model. What grows is the allowance, and Business can also hide the “Powered by ChatFrom” line under the chat.
| Hobby | Pro | Business | |
|---|---|---|---|
| Price | $0 | $29 a month | $49 a month |
| Answer credits a month | 50 | 7,000 | 20,000 |
| Answers on GPT-6 Luna, about | 50 | 7,000 | 20,000 |
| Chatbots | Unlimited | Unlimited | Unlimited |
| Knowledge | 10 MB | 500 MB | 1,000 MB |
| Largest file | 10 MB | 25 MB | 50 MB |
| Longest message | 4,000 characters | 8,000 characters | 8,000 characters |
| Longest answer | 2,048 tokens | 4,096 tokens | 4,096 tokens |
| Answers running at once, at most | 4 | 12 | 20 |
| Conversations kept | 14 days after the last message | As long as you choose | As long as you choose |
| Hide “Powered by ChatFrom” | No | No | Yes |
| Card needed | No | Yes | Yes |
Which plan is right for me?
Hobby is free, for trying ChatFrom on your own documents before a visitor sees it. Pro suits one busy chatbot, or a few quiet ones, on a real site. Business suits a busy site, or an agency running chatbots for several brands. If you are unsure, start on Hobby: everything you build carries over when you upgrade.
A larger company that wants ChatFrom built into its own workflows can agree custom terms with us instead of a monthly plan.
Enterprise
No monthly planCustom
For larger companies that want ChatFrom built into their own workflows and systems. Instead of a monthly subscription, we agree the terms with you, based on how you use it.
- Pricing agreed with you, not a monthly subscription
- Credits, knowledge and limits sized to your volume
- Help connecting your tools, systems and workflows
- A direct contact for setup and support
How many answers does a plan give?
It depends on the model. These are the credits one answer uses at default settings, measured against what OpenRouter billed on 16 October 2026 (the mean of a first answer and a follow-up), and roughly how many answers each plan gives on that model.
| Model | Credits per answer | Hobby | Pro | Business |
|---|---|---|---|---|
| GPT-6 Luna | 1 | 50 | 7,000 | 20,000 |
| Claude Haiku 5.5 | 1 | 50 | 7,000 | 20,000 |
| Gemini 3.5 Flash-Lite | 1 | 50 | 7,000 | 20,000 |
| Mistral Large 4 | 1.7 | 29 | 4,100 | 11,800 |
| GPT-6.1 Sol | 3.8 | 13 | 1,800 | 5,300 |
| Claude Sonnet 5.5 | 5.1 | 10 | 1,400 | 3,900 |
A model that costs less than a tenth of a cent an answer still uses one credit, so the cheapest models all give the same number of answers.
Which plan do I need?
Pick a model and how many answers your chatbots give in a month.
1,000 answers on GPT-6 Luna use about 1,000 credits a month. That fits Pro, at $29 a month.
A long conversation, or an answer that calls a tool, uses more per answer, so leave some room.
Questions about pricing
Why credits instead of a price per message or resolution?
Models differ about fifteen times in what an answer costs. A credit is $0.001 of what the model provider bills, so a plan's model cost has a fixed ceiling whatever model you choose: a dearer model gives fewer answers, never a bigger bill.
What happens when the credits run out?
The chatbot pauses until the allowance starts again on the first of the month (UTC), and you are never charged extra. You can move to a larger plan under Billing at any time.
Do unused credits carry over?
No. Every plan's allowance starts again on the first of each month (UTC), and it is shared by all of the account's chatbots.
Can I change or cancel my plan?
Yes. Billing in the dashboard opens Stripe's billing portal, where you switch between Pro and Business or cancel. Plans are monthly, with no minimum term and no notice period. When a plan ends, nothing is deleted for 30 days; after that, the Hobby plan keeps conversations 14 days after their last message.
Is there a plan for larger companies?
Yes. A company that wants ChatFrom built into its own workflows can agree custom terms with us instead of a monthly plan: pricing based on how it uses ChatFrom, credits and limits sized to its volume, and help connecting its tools. Write to us through the contact page.
Is VAT included?
Prices are in US dollars. VAT is added at checkout where it applies, a business can enter its VAT id, and every payment comes with an invoice.
What uses credits besides answers?
A few smaller jobs use credits too. They are the note the chatbot makes when it remembers a person, adding knowledge (at $0.02 per million tokens of text), the writer that drafts a setup for you, and the helper that chooses how your sources are split. Reading a photo a visitor sends uses one or two credits. Evaluations use none: they run on your own OpenRouter key.
What changed on this page
- 24 October 2026: Business can now hide the "Powered by ChatFrom" line under the chat. The other plans keep it.
- 18 October 2026: The free plan is now called Hobby. It is still free, with the same credits and knowledge.
- 16 October 2026: Every model offered is now its company's newest, with credits per answer measured against what OpenRouter billed. GPT-6 Luna, the new default, Claude Haiku 5.5 and Gemini 3.5 Flash-Lite use one credit an answer, Mistral Large 4 about 1.7, GPT-6.1 Sol about 3.8 and Claude Sonnet 5.5 about 5.1. Pro gives about 7,000 answers a month on the default, up from 5,200. Models now differ about fifteen times in what an answer costs.
- 15 October 2026: Added Claude Haiku 5.5, Anthropic's newest small model, at one credit an answer, estimated from its list price: on every plan it gives as many answers as the plan has credits.
- 13 October 2026: Corrected how far apart the models' answer costs are: more than twenty times, since the DeepSeek models went. Answers running at once is now shown as a most, since each sets aside what it could cost. Free keeps conversations 14 days after their last message; Pro and Business keep them as long as you choose, and a plan that ends leaves 30 days before anything goes.
- 12 October 2026: Took off the two DeepSeek models: on OpenRouter only other companies served them, not DeepSeek, and every answer now goes to the chosen model's own maker.
- 9 October 2026: Added custom terms for larger companies that want ChatFrom in their own workflows, with a way to contact us.
- 8 October 2026: First published, with the plans as sold since 7 October 2026 and answer costs measured on 24 September 2026.
Getting started
Start on the free Hobby plan, with no card. To compare ChatFrom with other chatbot platforms on price and features, see the comparison.